Privacy Policy

Last updated: May 5, 2026

Maglux POS ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

1. Information We Collect

  • Account information: name, email address, password (hashed), and business name.
  • Business data: menu items, orders, bills, table layouts, customer records, and reports you create.
  • Payment information: processed by Razorpay; we do not store full card details.
  • Usage data: log data, device information, IP address, and browser type for security and product improvement.

2. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To process subscription payments and send billing notifications.
  • To respond to support requests and communicate important updates.
  • To detect, prevent, and address fraud or abuse.
  • To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate the Service (e.g., cloud hosting, payment processing) under strict confidentiality obligations, or when required by law.

4. Data Security

We use industry-standard security measures including encryption in transit (HTTPS), encryption at rest, and Row-Level Security on our database. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data as required by law (e.g., financial records for tax purposes) or for legitimate business purposes.

6. Your Rights

You have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at hello@maglux.in.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.

10. Contact

For privacy questions, contact hello@maglux.in.